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Microcredential in
Disagreeing Productively and Collaborating Well

Turn disagreement into progress — navigate conflict, hear other views and collaborate well, even when you don’t agree.
  • What you study: The difference between disagreement and conflict, thinking and acting with receptiveness, the H.E.A.R. framework for making yourself heard, and fostering productive disagreement in teams.
  • Who it is for: Professionals who want to manage conflict, build trust and align teams around shared goals.
  • Part of: Power Skills for Career Growth — complete any five of the seven courses to also earn a Certificate of Completion from Harvard Online.
Course fee
USD 150
Single course enrollment
Duration
2.5 hours
On-demand, 90-day access
Microcredential fromHarvard Online
Enroll now Get more information
Request a callGet it for your team
Duration
2.5 hours
Five sections
Format
On-demand
Start any time
Access
90 days
From enrollment
Prerequisites
None
Introductory course
Credential
Harvard Online
Microcredential
How you learn

Learn on your own schedule.

Watch Professor Julia Minson in conversation with Jack Antonoff, work through short reflections, and finish at your own pace within 90 days.

Colleagues in an open discussion
What you receive

Earn a Microcredential from Harvard Online.

Complete the course and Harvard Online issues your digital Microcredential.

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Harvard faculty and a world-class guest

Taught by Professor Julia Minson of Harvard Kennedy School, with Grammy Award-winning producer and songwriter Jack Antonoff.

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A badge you can verify and share

Your Microcredential carries a verification code, ready to add to your LinkedIn profile.

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Stacks toward a Certificate of Completion

Complete any five of the seven Power Skills for Career Growth courses to also earn a Certificate of Completion from Harvard Online.

Sample Harvard Online Microcredential for Disagreeing Productively and Collaborating Well
Sample Microcredential issued by Harvard Online. Design subject to change by Harvard Online.
Course syllabus

What you study.

Five short sections of research-based strategies for turning workplace disagreement into creative collaboration.

Topics covered
  1. Understanding Disagreement and Conflict — telling agreement, disagreement and conflict apart by informational skew, importance and interdependence, and how negative assumptions and the belief that our view is perfectly objective lead to unnecessary conflict.
  2. Thinking With Receptiveness — receptiveness as a strategic tool for influence and better decisions — not “giving in” — and using a personal receptiveness score to find your strengths and areas for growth.
  3. Acting with Receptiveness — shifting a conversation’s goal from winning the argument to understanding the other person, and a cycle of questioning and listening that encourages open information sharing.
  4. Making Yourself Heard — the H.E.A.R. framework — Hedge your claims, Emphasize agreement, Acknowledge other perspectives and Reframe to the positive — and using personal narratives alongside data to make ideas compelling.
  5. Fostering Productive Disagreement in Teams — spotting “poisonous” moments, resolving impasses and negative spirals, and how any team member can build a receptive culture by modeling positive behaviors.
Learning outcomes

Productive disagreement and conflict management

  • Understand and invite productive disagreement
  • Avoid and de-escalate conflict

Receptive and respectful communication

  • Cultivate and signal receptiveness
  • Make a point respectfully
  • Leverage the power of narratives for persuasion

Collaboration and shared goals

  • Create conditions for effective collaboration
  • Identify and articulate shared goals
Format: on-demand, self-pacedAccess: 90 days from enrollment

Syllabus topics are set by Harvard Online and may be revised.

Who it is for

Built for anyone who has to work with people they disagree with.

This course is for professionals who want to handle conflict well and get more from their teams.

An introductory course; no prerequisites. Taught in English; participants should be 18 or over.

At work

Turn disagreement into better decisions.

Conflict at work is unavoidable; unproductive conflict is not. This short course shows how to disagree in a way that improves the outcome.

Who teaches you

Learn from Harvard faculty.

Professor Julia Minson leads the course in conversation with Jack Antonoff. Guest segments are pre-recorded.

Julia Minson

Julia Minson

Associate Professor of Public Policy, Harvard Kennedy School

A social psychologist known for pioneering research on disagreement, negotiation, judgment and decision-making.

Power Skills for Career Growth

Seven courses. Any five earn a Certificate of Completion.

This course is one of seven Power Skills for Career Growth courses. Each earns its own Microcredential, and any five together also earn the Certificate of Completion in Power Skills for Career Growth from Harvard Online.

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How to Bring the Real You to Work

Henry Louis Gates Jr. with Cynthia Erivo

✓

Cultivating Power for Positive Impact

Julie Battilana with Keke Palmer

✓

Purpose, Perspective, and Persuasion

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Building a Winning Mindset

Luana Marques with John Cena

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Effective Writing for Greater Impact

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Tech Ethics

Michael Sandel with Michael B. Jordan

See all seven courses
Sample Harvard Online Certificate of Completion in Power Skills for Career Growth
Sample certificate issued by Harvard Online.
Course fee

What is included.

One fee covering the full Harvard Online course and your Microcredential.

USD150
per participant · complete course
  • The complete Harvard Online course, all five sections
  • A digital Microcredential from Harvard Online
  • A verification code to share on LinkedIn
  • 90 days of on-demand access
  • Counts toward the Power Skills for Career Growth Certificate of Completion
  • Advisor support from enrollment to completion
Enroll now

Enrolling a team?

Organizations are invoiced directly, and multi-seat rates apply from ten participants.
Fees are quoted in US dollars and paid by international card or bank transfer; your bank applies its own conversion rate. We can also provide a scope document for employer-funded participants.
Request a proposal
Enrollment

From inquiry to first day.

Four steps, usually completed within a week.

Step one

Book a call

A twenty-minute conversation with an advisor to check the course fits your role and goals. No obligation.

Step two

Pick your start

The course is on-demand, so you can begin whenever suits you.

Step three

Enroll

Complete payment by international card or bank transfer.

Step four

Begin

We enroll you directly with Harvard Online. Your access details arrive by email, and your 90 days begin.

Common questions

Everything you might be wondering.

What will I study in Disagreeing Productively?

Five short sections: understanding disagreement and conflict; thinking with receptiveness; acting with receptiveness; making yourself heard; and fostering productive disagreement in teams.

Will it help me lead a team through disagreement?

Yes. The final section focuses on fostering productive disagreement in teams, and the course is designed for managers and team leads as well as individual contributors.

Will I interact with Jack Antonoff?

No. The guest segments are pre-recorded, and there are no live sessions in this course.

How long does the course take?

About two and a half hours in total. It is on-demand, so you can start any time and finish at your own pace within 90 days.

What does it cost?

USD 150 for the complete course and your Microcredential from Harvard Online.

What is a Microcredential?

A digital credential issued by Harvard Online when you complete a short course. It carries a verification code you can share on LinkedIn.

How do I earn the Power Skills for Career Growth certificate?

Complete any five of the seven Power Skills for Career Growth courses and Harvard Online awards a Certificate of Completion in Power Skills for Career Growth, in addition to your Microcredentials.

Who awards the Microcredential?

Harvard Online. SkillsPro360 is an authorized delivery partner — we are not Harvard University.

Disagree better. Prove it with Harvard Online.

Start today, at your own pace, and earn your Microcredential from Harvard Online.

Enroll now